Problem Statement

There is a significant need to address communication gaps faced by persons who are deaf or hard of hearing in both face-to-face social interactions and access to voice calls.

Solution

An on-demand Zoom video call service will be set up via Zoom to support person who are deaf or hard of hearing, offering sign-language interpreters for effective communication. 

Key uses for this service include: 

•    Providing sign-language interpretation during public engagements;

•    Offering sign-language interpretation during voice calls;

•    Providing real-time on-screen captions during voice calls.

Outcomes

The project aims to empower persons who are deaf or hard of hearing to live independently without having to rely on dedicated companions, family members and/or friends.