Problem Statement

Lack of Emotional Support for Caregivers

Caregivers are vulnerable to tremendous emotional distress and they usually lacks information and support in their caregiving responsibilities. Besides that, most of the existing online spaces are public and do not provide a secure environment for caregivers to exchange information and resources.

Solution

Constructing A Community Platform for Caregivers’ Informational and Social Needs

This project aims to meet the caregivers’ informational and social needs through the development of a safe and secure peer-to-peer online support ecosystem as well as improve their mobility with the inclusion of a mobile application. Together with AWWA, NTU will seek to:

• Understand the issues and information world of caregivers and explore drivers for building a resilient and competent online community;
• Adopt a structuration approach in developing and refining the platform based on users’ needs and feedback.
• This also forms part of the caregiver support ecosystem that AWWA aims to provide to caregivers.

Outcomes

The caregivers have increased psychological and emotional well-being due to greater access to support services, network and structures that sustain caregiving.